Privacy Policy

Effective Date: 30/06/2025
Last Updated: 30/06/2025

1. Who We Are

We are The Vehicle Training Specialists (“we”, “our”, or “us”), a UK-based training provider offering MOT and automotive industry courses. We are committed to protecting your personal data in line with the UK General Data Protection Regulation (UK GDPR).

2. What Personal Data We Collect

We may collect and process the following types of personal data:

Name, address, and contact details
Employment and qualification details
Payment and billing information
Training records and assessment results
Website usage data via cookies (see our Cookie Policy)

3. Why We Process Your Data

We process your personal data to:

Register you for training courses
Deliver learning materials and support services
Issue qualifications or certificates
Comply with legal and regulatory requirements (e.g. DVSA, IMI)
Communicate course updates, offers, and newsletters (only with your consent)

4. Lawful Basis for Processing

We process your data under the following lawful bases:

Contractual necessity (to deliver your training)
Legal obligation (e.g., reporting qualifications)
Legitimate interest (e.g., to improve our services)
Consent (for marketing and cookies)

5. Data Sharing

We may share your data with:

Awarding bodies (DVSA, IMI)
Course trainers or assessors
Payment processors (e.g., Stripe, PayPal)
IT support and hosting providers
Marketing services (only where consent is given)

We never sell your personal data.

6. Data Retention

We retain your personal data only for as long as necessary for the purposes described, or to comply with legal and accreditation requirements.

7. Your Data Rights

Under GDPR, you have rights to:

Access your data
Rectify inaccurate data
Request deletion (where applicable)
Object to or restrict processing
Withdraw consent at any time
File a complaint with the ICO (Information Commissioner’s Office)

8. Contact Us

For data queries or to exercise your rights:

The Vehicle Training Specialists
📧 Email: info@thevts.co.uk
📞 Phone: 01279 358899
📍 Address: Unit 29, Stort Mill Industrial Estate, Harlow Essex CM20 2SN
🔗 ICO Website: https://www.ico.org.uk